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How to return goods

Ship the goods to the following address:

Mailstep hall D2 - Top4Sport
Do Certous 2760/10
193 00 Prague 9
Czech Republic

  • You can return the goods within 30 days.
  • The goods must be in their original condition, unworn and in the original packaging with original tags.
  • Customer is paying the shipping fee.
  • The exchange of goods is not possible. If you need a different size or color, please place a new order.
  • If the goods arrived damaged or used, you must inform our customer service team within 24 hours by phone or e-mail.

Step 1

Fill out the return form you’ve got in the package.
Alternatively, you can download it in your profile in the order overview.

Step 2

Put the form together with unused products into the original, intact package/ bag, with the original barcode/ tag.

Step 3

Drop your parcel off in the nearest post office/ courier.
The shipping is paid by the customer.
Do not send goods via cash on delivery.
Personal drop-off at this address is not possible.

Step 4

After receiving the goods, we will inform you per email and refund the money to your card or PayPal account.
The refund will be processed in 14 days.