How to return goods
Address the package to:
Mailstep hall D2 - Top4Sport
Do Certous 2760/10
193 00 Prague 9
- You can return products within 60 days.
- The exchange of goods is not possible. If you need a different size or color, please place a new order.
- If the goods arrived damaged or used, you must inform our customer service team within 24 hours by phone or e-mail.
Fulfill the return form you’ve got in the package.
Put the form together with products into the original, intact package/bag, with the original barcode/tag.
Drop your parcel to the nearest post office/ to the courier.
The postage is paid by the customer.
Do not send goods cash on delivery.
Personal transfer at this address is not possible.
After receiving the goods, we will inform you per email and ask you for your IBAN.
The refund will be processed in 14 days.