How to return goods

Address the package to:

Mailstep hall D2 - Top4Sport
Do Certous 2760/10
193 00 Prague 9
Czech Republic

  • You can return products within 30 days.
  • The exchange of goods is not possible. If you need a different size or color, please place a new order.
  • If the goods arrived damaged or used, you must inform our customer service team within 24 hours by phone or e-mail.

Step 1

Fulfill the return form you’ve got in the package.
Don't forget your IBAN.

Step 2

Put the form together with products into the original, intact package/bag, with the original barcode/tag.

Step 3

Drop your parcel to the nearest post office/ to the courier.
The postage is paid by the customer.
Do not send goods cash on delivery.
Personal transfer at this address is not possible.

Step 4

The refund will be processed in 14 days.